Shipping policy

Privacy Policy for OTTO Shoes

Your Account
At OTTO Shoes, we are dedicated to safeguarding customer information, ensuring confidentiality, and utilizing it solely for the purpose of enhancing your overall experience. To provide you with the best service possible, we collect specific information when you create an account with us, including your name, email address, mailing address, phone number(s), and delivery addresses.

This information enables us to offer personalized services and communicate with you effectively. The details you provide will be treated as confidential and utilized to support your customer relationship with OTTO Shoes. It aids in managing your account, notifying you about new products, exclusive offers, and services tailored to your preferences. These communications may be delivered through promotional emails or featured on our website.

Accuracy and Updating Information
We are committed to maintaining accurate and current information. Once you have registered online with OTTO Shoes, you can review the information stored in your account by logging in to our website. Through the "My Details" section, you can rectify any inaccuracies.

Email Newsletters
As part of our customer service, we offer a regular email newsletter providing details on monthly special offers, product promotions, and new arrivals. If you wish to subscribe to our newsletter, kindly send an email via our contact form stating your request or input your address in the designated box on our homepage.

Unsubscribe Policy
We strive to send promotional emails only to those who wish to receive them. If you no longer wish to receive our newsletter, please use the "Unsubscribe" link available in all promotional emails. You can resubscribe at any time by following the aforementioned procedure.

For any inquiries, please contact our Customer Services Team through our contact form or at care@ottoshoes.com.ph.